Service Support Specialist (Quality Assurance)

Evolution

United States

81 days ago

Job Type

Full-time

Experience

Associate

Department

Operations

Job Description

the service support specialist is responsible for managing table uptime and minimizing table downtime as much as possible by proactively dealing with different type of technical issues following proper escalation path notifying licensees in a timely manner about issues occurred and tracking incidents in jira tts sst systems and testing the studio during critical situations. responsibilities ensuring that all tables are operational without interruptions ensuring games results are completed and pr

Required Skills

evolutionfunctionsjiralive-casino

Benefits & Perks

Benefits: Competitive Hourly Rate ($21) Paid Time Off Paid Holidays Medical, Dental & Vision Insurance Plans Company Paid Life and AD&D Insurance Nationwide Employee Discount Program Full Training & Growth Opportunities Professional and personal development – for the right person there is opportunity for the role to grow in responsibility Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 16,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth. Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel. Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO). Evolution USA was established in 2018. More information on Evolution.com. For more information visit www.evolution.com All your information will be kept confidential according to EEO guidelines. #EVOMIL

Service Support Specialist (Quality Assurance)

Evolution

United States

Interested in this opportunity at Evolution?

Original job posting

Posted 81 days ago

Job Description

Benefits & Perks

Benefits: Competitive Hourly Rate ($21) Paid Time Off Paid Holidays Medical, Dental & Vision Insurance Plans Company Paid Life and AD&D Insurance Nationwide Employee Discount Program Full Training & Growth Opportunities Professional and personal development – for the right person there is opportunity for the role to grow in responsibility Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 16,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth. Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel. Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO). Evolution USA was established in 2018. More information on Evolution.com. For more information visit www.evolution.com All your information will be kept confidential according to EEO guidelines. #EVOMIL