iGaming Account Manager - German Speaking (m/f/x)

Tipico

St. Julian's

386 days ago

Department

Sales

Job Description

Jobs iGaming Account Manager - German Speaking (m/f/x)

St. Julian's, Malta

Full-Time

We are Tipico, Germany’s leading sports betting provider. We are not only one of the coolest sports brands, but also one of the most exciting iGaming companies. Everyone knows us, and we release and promote games from the most popular providers in the world of iGaming. We approach every challenge like a Championship match, with a mission to excite the arena and elevate the experience for every customer. Our culture is energetic and ambitious—we play as a team to win high, leave an impact, and commit to excellence. Fueled by our passion for the perfect product, we use the newest tech stack to get better every single day.

At Tipico, gaming is more than entertainment - it’s an experience. We’re looking for an iGaming Account Manager (m/f/x) who understands how to build lasting relationships with our most valued casino customers. In this role, you’ll take ownership of customer retention and engagement across Tipico Games’ digital platforms, ensuring our players feel recognized, rewarded, and excited to return. You’ll be responsible for developing tailored campaigns, managing VIP strategies, and delivering personalized service that keeps our high-value customers at the heart of everything we do. If you’re passionate about creating memorable gaming journeys and thrive in a fast-paced digital environment, we’d love to have you on our team.

At Tipico, we believe in owning our game. Are you ready to step onto the pitch, bring your best self, and become a champion? Then show us your game face – because we’re looking for an iGaming Account Manager (m/f/x) to join the team

Your playing field.

Support the development and execution of our VIP retention campaign roadmap, driving customer loyalty across both digital and retail channels - all within the defined bonus budget.
Use data-driven insights to create personalised, targeted touchpoints that enhance customer lifetime value and elevate the overall player experience.
Help craft and deliver tailored communications that resonate with our key VIP segments, keeping them engaged and connected to Tipico Games.
Champion a customer-first approach, collaborating closely with CRM and iGaming teams to shape a commercially focused VIP strategy.
Monitor campaign performance and customer behaviour, translating analytics into actionable improvements that strengthen retention efforts.
Ensure a seamless and consistent experience throughout the entire VIP journey - from onboarding through to elite player management.
Work in alignment with internal teams to meet all compliance and regulatory standards (AML, RG), supporting a safe and responsible gaming environment.
Take a proactive approach to VIP relationship management through email, phone, and direct messaging to build trust and long-term loyalty.

Which skills should you bring to the pitch

Experience. You bring 5+ years of proven experience in account management, ideally working with VIP customers in the iGaming industry.
Proactivity. You’re extroverted and confident - never shy to pick up the phone and proactively reach out to clients to build strong relationships.
Language Skills. German fluency is essential to connect with our customers in Germany. English is our main office language, so strong communication in both is key for effective collaboration.
Passion & Attitude. You bring a positive, can-do mindset with a proactive approach and genuine passion for delivering outstanding customer experiences.
Customer Focus. You have a strong customer-centric mindset, always looking to understand and meet the needs and motivations of your clients.
Analytical Skills. You’re comfortable working with data and insights using tools like Excel, and Domo to drive informed decisions and optimize account strategies.

This is how we score with you

Established International Group. We have a solid foundation on which to grow
Personal and Professional Growth. We offer you opportunities to develop and grow to unlock your potential.
Relocation Support. To make your move to Malta as smooth as possible
Competitive Package. We care for our employees, offering an indefinite contract, competitive salary, insurances (private health, dental, private accident, sickness and life) and free parking.
On-site childcare. We’ve got a game plan to support you and your 3+ year old kids.
Sports Incentive. We want you to remain active and will subsidise a gym membership of your choice.
Modern offices. Our very own Tipico tower provides an open plan space with the latest technology.
Events. Sponsored Charity and Team gatherings, we like to have fun together as one team and reinforce our connections.
Supportive Environment. We believe in collaboration and working together as a team but we also give importance to the uniqueness of each and every one of us.

Think a career at Tipico’s right for you?

Apply now and join our winning team! If you have any questions or comments about this role, our TA team is happy to help you! Feel free to reach out to us on our social media channels

We look forward to your application!

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Team

Customer Focus

RELENTLESSLY CREATING THE BEST EXPERIENCE FOR OUR CUSTOMERS THROUGH INSIGHT, STRATEGY, AND CREATIVITY.

Location

Malta

Our international headquarters in St Julian’s, Malta, offers sea and sunshine all year round, as well as being the base for our iGaming services.

The Extras

See how we take care of our entire team with these incredible benefits.

Grow Through Excellence.

As One Tipico, we work together at pace, utilizing each other’s strengths to earn our victory. We’re always learning from each other, growing through collaboration and achievement. Surrounded by experts, and with management committed to your development, you can excel and be better than your best.

You’re Worth It!

We work with the best, and we are prepared to invest in you. Here at Tipico, we offer attractive salaries and compensation packages. Not to mention our One Tipico bonus, designed to reward our team for their great performance, and every moment of Spannung they create!

Dream Team Moments.

We know how to win, we know how to work together, and we know how to have a good time. Bonding as a team and enjoying our great socials is a huge part of our culture, and we keep the Spannung rolling outside of the office with our exciting, fun, and always-memorable events.

Get Your Heart Racing!

Tipico loves sport – but we also know how just important fitness is for our team’s physical and mental health and wellbeing. We have plenty of sports incentives to keep you active and moving, whatever gets your blood pumping, gets your heart racing, and helps you feel those moments of Spannung!

Cool and Stylish Spaces.

As well as enjoying the thrill of working together as One Tipico, you can do it from our cool, stylish and modern offices. With collaborative spaces and Spannung-charged interiors, we’ve invested in a workplace where you can be comfortable and do your best work. And with flexible working hours, we trust you to get the job done.

VALUES

Be a Champion

Our four core values guide all we do. Explore each one to learn what matters most at Tipico.

Win high as a team

We play to win—together. Bold goals, relentless ambition, and team synergy drive us to deliver excellence. Every pass counts, every player matters. We trust and respect each other to achieve greatness and become champions.

Own the game

We take full ownership of our roles, decisions, and outcomes. Champions rise by being accountable, learning from every play, and showing leadership at every level.

Get better every day

We’re always learning, evolving, and pushing boundaries. We study the game, refine our skills, and continuously adapt to stay ahead of the game and achieve lasting success.

Excite the arena

Just like champions thrive on a packed stadium filled with energy, millions of customers are cheering us on to deliver top-tier experiences. Every play we make, every decision we take, is with their experience in mind.

Required Skills

amlgorust

Benefits & Perks

Grow Through Excellence. As One Tipico, we work together at pace, utilizing each other’s strengths to earn our victory. We’re always learning from each other, growing through collaboration and achievement. Surrounded by experts, and with management committed to your development, you can excel and be better than your best. You’re Worth It! We work with the best, and we are prepared to invest in you. Here at Tipico, we offer attractive salaries and compensation packages. Not to mention our One Tipico bonus, designed to reward our team for their great performance, and every moment of Spannung they create! Dream Team Moments. We know how to win, we know how to work together, and we know how to have a good time. Bonding as a team and enjoying our great socials is a huge part of our culture, and we keep the Spannung rolling outside of the office with our exciting, fun, and always-memorable events. Get Your Heart Racing! Tipico loves sport – but we also know how just important fitness is for our team’s physical and mental health and wellbeing. We have plenty of sports incentives to keep you active and moving, whatever gets your blood pumping, gets your heart racing, and helps you feel those moments of Spannung! Cool and Stylish Spaces. As well as enjoying the thrill of working together as One Tipico, you can do it from our cool, stylish and modern offices. With collaborative spaces and Spannung-charged interiors, we’ve invested in a workplace where you can be comfortable and do your best work. And with flexible working hours, we trust you to get the job done. Grow Through Excellence. As One Tipico, we work together at pace, utilizing each other’s strengths to earn our victory. We’re always learning from each other, growing through collaboration and achievement. Surrounded by experts, and with management committed to your development, you can excel and be better than your best. You’re Worth It! We work with the best, and we are prepared to invest in you. Here at Tipico, we offer attractive salaries and compensation packages. Not to mention our One Tipico bonus, designed to reward our team for their great performance, and every moment of Spannung they create! Dream Team Moments. We know how to win, we know how to work together, and we know how to have a good time. Bonding as a team and enjoying our great socials is a huge part of our culture, and we keep the Spannung rolling outside of the office with our exciting, fun, and always-memorable events. Get Your Heart Racing! Tipico loves sport – but we also know how just important fitness is for our team’s physical and mental health and wellbeing. We have plenty of sports incentives to keep you active and moving, whatever gets your blood pumping, gets your heart racing, and helps you feel those moments of Spannung! Cool and Stylish Spaces. As well as enjoying the thrill of working together as One Tipico, you can do it from our cool, stylish and modern offices. With collaborative spaces and Spannung-charged interiors, we’ve invested in a workplace where you can be comfortable and do your best work. And with flexible working hours, we trust you to get the job done. Grow Through Excellence. As One Tipico, we work together at pace, utilizing each other’s strengths to earn our victory. We’re always learning from each other, growing through collaboration and achievement. Surrounded by experts, and with management committed to your development, you can excel and be better than your best. You’re Worth It! We work with the best, and we are prepared to invest in you. Here at Tipico, we offer attractive salaries and compensation packages. Not to mention our One Tipico bonus, designed to reward our team for their great performance, and every moment of Spannung they create! Dream Team Moments. We know how to win, we know how to work together, and we know how to have a good time. Bonding as a team and enjoying our great socials is a huge part of our culture, and we keep the Spannung rolling outside of the office with our exciting, fun, and always-memorable events. Get Your Heart Racing! Tipico loves sport – but we also know how just important fitness is for our team’s physical and mental health and wellbeing. We have plenty of sports incentives to keep you active and moving, whatever gets your blood pumping, gets your heart racing, and helps you feel those moments of Spannung! Cool and Stylish Spaces. As well as enjoying the thrill of working together as One Tipico, you can do it from our cool, stylish and modern offices. With collaborative spaces and Spannung-charged interiors, we’ve invested in a workplace where you can be comfortable and do your best work. And with flexible working hours, we trust you to get the job done. Grow Through Excellence. As One Tipico, we work together at pace, utilizing each other’s strengths to earn our victory. We’re always learning from each other, growing through collaboration and achievement. Surrounded by experts, and with management committed to your development, you can excel and be better than your best. Grow Through Excellence. As One Tipico, we work together at pace, utilizing each other’s strengths to earn our victory. We’re always learning from each other, growing through collaboration and achievement. Surrounded by experts, and with management committed to your development, you can excel and be better than your best. Grow Through Excellence. As One Tipico, we work together at pace, utilizing each other’s strengths to earn our victory. We’re always learning from each other, growing through collaboration and achievement. Surrounded by experts, and with management committed to your development, you can excel and be better than your best. You’re Worth It! We work with the best, and we are prepared to invest in you. Here at Tipico, we offer attractive salaries and compensation packages. Not to mention our One Tipico bonus, designed to reward our team for their great performance, and every moment of Spannung they create! You’re Worth It! We work with the best, and we are prepared to invest in you. Here at Tipico, we offer attractive salaries and compensation packages. Not to mention our One Tipico bonus, designed to reward our team for their great performance, and every moment of Spannung they create! You’re Worth It! We work with the best, and we are prepared to invest in you. Here at Tipico, we offer attractive salaries and compensation packages. Not to mention our One Tipico bonus, designed to reward our team for their great performance, and every moment of Spannung they create! Dream Team Moments. We know how to win, we know how to work together, and we know how to have a good time. Bonding as a team and enjoying our great socials is a huge part of our culture, and we keep the Spannung rolling outside of the office with our exciting, fun, and always-memorable events. Dream Team Moments. We know how to win, we know how to work together, and we know how to have a good time. Bonding as a team and enjoying our great socials is a huge part of our culture, and we keep the Spannung rolling outside of the office with our exciting, fun, and always-memorable events. Dream Team Moments. We know how to win, we know how to work together, and we know how to have a good time. Bonding as a team and enjoying our great socials is a huge part of our culture, and we keep the Spannung rolling outside of the office with our exciting, fun, and always-memorable events. Get Your Heart Racing! Tipico loves sport – but we also know how just important fitness is for our team’s physical and mental health and wellbeing. We have plenty of sports incentives to keep you active and moving, whatever gets your blood pumping, gets your heart racing, and helps you feel those moments of Spannung! Get Your Heart Racing! Tipico loves sport – but we also know how just important fitness is for our team’s physical and mental health and wellbeing. We have plenty of sports incentives to keep you active and moving, whatever gets your blood pumping, gets your heart racing, and helps you feel those moments of Spannung! Get Your Heart Racing! Tipico loves sport – but we also know how just important fitness is for our team’s physical and mental health and wellbeing. We have plenty of sports incentives to keep you active and moving, whatever gets your blood pumping, gets your heart racing, and helps you feel those moments of Spannung! Cool and Stylish Spaces. As well as enjoying the thrill of working together as One Tipico, you can do it from our cool, stylish and modern offices. With collaborative spaces and Spannung-charged interiors, we’ve invested in a workplace where you can be comfortable and do your best work. And with flexible working hours, we trust you to get the job done. Cool and Stylish Spaces. As well as enjoying the thrill of working together as One Tipico, you can do it from our cool, stylish and modern offices. With collaborative spaces and Spannung-charged interiors, we’ve invested in a workplace where you can be comfortable and do your best work. And with flexible working hours, we trust you to get the job done. Cool and Stylish Spaces. As well as enjoying the thrill of working together as One Tipico, you can do it from our cool, stylish and modern offices. With collaborative spaces and Spannung-charged interiors, we’ve invested in a workplace where you can be comfortable and do your best work. And with flexible working hours, we trust you to get the job done.