CRM Executive

We are on a mission to pioneer the world’s next era of play. As we grow across Europe and Latin America, we’re building The Playstack - the technology powering the next generation of sports, gaming, and fan experiences. Join us, and help make it the most widely used platform in the world! From operations, to marketing, to product, we are looking for talented people who will shape how millions of customers play, watch, and connect every day. Job Summary We are looking for a proactive and organized CRM Executive with a passion for sports betting, casino games, and customer engagement. This is a fantastic opportunity to support our dynamic team in executing campaigns, managing content, and coordinating with various stakeholders to enhance the player experience for our exciting verticals. *Please submit your CV in English (mandatory) *Position based in Sao Paulo or Rio de Janeiro What you’ll be doing: Campaign Execution: Assist in developing and executing multi-channel marketing campaigns (email, push, in-app) for our sports betting and casino products, following the overarching CRM strategy. Content & Creative Coordination: Help create compelling campaign content, including terms and conditions. Collaborate with the design studio by providing creative briefs and reviewing campaign visuals for approval. On-Site Setup: Support the setup and optimization of promotional landing pages, banners, and on-site messaging. Stakeholder Coordination: Act as a key contact by communicating all campaign details to the Customer Support and Central Operational teams to ensure flawless execution. Quality Assurance: Conduct thorough A/B tests and quality checks on all campaign elements to ensure accuracy, brand consistency, and compliance with regulations. Process Improvement: Follow established centralized CRM processes and help identify opportunities to make them more efficient. What We’re Looking For Up to 1+ years of experience in CRM, online business, or a related role. A keen interest in the online gambling industry (sports betting or casino) is a strong advantage. Fluent in English and Brazilian Portuguese (written and spoken). Strong organizational and project management skills, with the ability to multitask and meet deadlines in a fast-paced environment. Meticulous attention to detail, with excellent proofreading and quality assurance abilities. A proactive, hands-on, and willing-to-learn attitude. A collaborative spirit and the ability to work effectively with cross-functional teams and stakeholders. About Super We are a global technology group, dedicated to building the future of entertainment and fan-centric experiences. With commercial markets in Brazil, Belgium, Poland, Romania, Greece and Serbia, and a network of offices across Spain, Croatia, Malta, Gibraltar, the Netherlands and the UK, we are a truly international organization. Our purpose at Super has evolved from sports and betting into creating the platform that stretches into the wider world of technology-driven entertainment. With a growing and diverse team of more than 5,000 people, we create immersive, responsible, and personalised experiences for millions of customers worldwide. Shaping the Future of Play Everything we do at Super is rooted in doing what is right: for customers, for each other, and for our long-term vision. Our Culture Manifesto is our North Star. It captures our purpose, mission, and the six core beliefs that shape how we think, make decisions, and act every day. Want to explore our culture in more detail? Visit our careers page: super.xyz/careers Super is committed to the highest standards of compliance, safety, and responsibility. As such, we are active members of the International Betting Integrity Association (IBIA) and the European Gaming & Betting Association (EGBA). At Super, we operate as a high-performing team. We hire and grow talent based on ability and potential, regardless of background and identity because we know diverse perspectives, drive better performance.